Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: new, unused, unworn, with all original tags and packaging intact. You’ll also need the receipt or other proof of purchase.

Products that have been used, damaged, altered, or returned without their original packaging may not be eligible for a refund.

How to Start a Return

To request a return, please contact us at contact@nexblendr.com before sending your item back.

Once your return request has been approved, we will provide you with the return instructions and the address where your package should be sent.

Please do not send items back without first contacting us and receiving return instructions, as unauthorized returns may not be accepted.

For returns that are made because you have changed your mind or no longer want the product, you are responsible for the cost of returning the item to us.

If the item is defective, damaged upon arrival, or you received the wrong item, please contact us before returning it. We will work with you to resolve the issue and, where applicable, cover the reasonable return shipping costs.

Damages and Issues

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item.

When contacting us about a damaged, defective, or incorrect item, please include your order number and, where possible, photographs showing the issue. We will review the issue and determine the appropriate solution, which may include a replacement or refund.

Non-Returnable Items

Certain types of products may not be eligible for return, including:

• Perishable goods, such as food, flowers, or plants
• Custom or personalized products
• Personal care products where applicable
• Hazardous materials, flammable liquids, or gases
• Gift cards

Sale items may also be subject to specific return conditions stated at the time of purchase.

If you are unsure whether your item is eligible for return, please contact us at contact@nexblendr.com before sending it back.

Exchanges

We do not offer direct exchanges.

If you would like a different product or variant, the fastest way is to return your original item in accordance with this return policy. Once the return has been accepted and your refund has been processed, you can place a new order for the product you want.

European Union 14-Day Right of Withdrawal

If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days without giving a reason.

The withdrawal period expires 14 days after the day on which you, or a third party you have designated other than the carrier, receive the goods.

To exercise this right, you must inform us of your decision to withdraw before the 14-day period expires by contacting us at contact@nexblendr.com.

You must then send the goods back without undue delay and no later than 14 days after communicating your decision to withdraw.

The goods should be returned in their original condition as far as reasonably possible. You may handle and inspect the goods only to the extent necessary to establish their nature, characteristics, and functioning. You may be responsible for any diminished value resulting from handling beyond what is necessary to inspect the goods.

Unless the product is defective or incorrect, you are responsible for the direct cost of returning the goods.

The statutory 14-day right of withdrawal does not limit our additional 30-day return policy described above.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If your return is approved, we will process the refund to your original payment method within 10 business days.

Please note that your bank, credit card provider, or payment service may require additional time to process and post the refund to your account.

If you have not received your refund within 15 business days after we have confirmed that it has been processed, please contact us at contact@nexblendr.com.

Return Shipping Costs

For standard returns, including returns because you changed your mind or no longer want the product, the customer is responsible for the return shipping costs.

If you received a defective, damaged, or incorrect item, please contact us before returning it. We will provide instructions for resolving the issue and, where applicable, cover the reasonable return shipping costs.

We do not charge restocking fees.

Contact Us

If you have any questions about our return or refund policy, please contact us at:

contact@nexblendr.com